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The gentlebirth.org website is provided courtesy of
Ronnie Falcao, LM MS, a homebirth midwife in Mountain View, CA

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How to File a Complaint in California

The Best Thing You Can Do for Mothers, Babies, Birth and Families is to Become Net Savvy!

I just had my mind expanded this morning by Laureen Hudson's hour long online session on how to use the internet to get a message out. Laureen's session “Creating an Online Presence," gave me a wealth of information in a short time and impressed me with how many people are out there who completely rely on the internet for their information. I needed that, and maybe you do, too.  

  - Ina May Gaskin 

 I just hung up the phone from doing the hour long session with Laureen Hudson on “Creating an Online Presence”.  Laureen’s know-how and expertise were enough to wake up even the birth oldtimers like me and Ina May to the many unused opportunities of the internet.  Laureen’s engaging and easygoing teaching style made even those scary (to me) terms like “hypertext, streaming, wordpress, technorati, feedreader and trackback” start to make sense.  Her passion is to reach the generation of young women who have not yet given birth BEFORE they fall into the black hole of aggressive obstetrics.  I came away from the class today with lots of ways to improve my website and make it more modern, usable and interesting for readers.  This class will run again this coming Friday (August 22) and I heartily recommend it.  
- Gloria Lemay


 
REGISTER NOW! SPACE IS LIMITED! 

Cost: $35 per session 

Each session will be 60 minutes in length 

Creating An Online Presence
Sunday, September 7 at 5:00 p.m. Pacific / 8:00 p.m. Eastern
Friday, September 19 at 12:00 p.m. Pacific / 3:00 p.m. Eastern
Monday, September 22 at 9:00 a.m. Pacific / 12:00 p.m. Eastern 

Search! 
This session will include a case study of Dr. Amy and how we shoot ourselves in the collective feet by visiting and commenting on her website.  (PS Hope you enjoyed the Gotcha! page from our last email!)
Sunday, October 5 at 5:00 p.m. Pacific / 8:00 p.m. Eastern
Friday, October 24 at 12:00 p.m. Pacific / 3:00 p.m. Eastern
Monday, October 27 at 9:00 a.m. Pacific / 12:00 p.m. Eastern   

If you know someone who received bad care at a birth and is interested in taking this on, I would recommend that she file a formal complaint with the hospital and the state Medical Board. Here are the regulatory grounds, the first from HIPAA and the second from regulations governing any hospital that accepts Medicaid (called MediCal in California) and Medicare patients.

In order to ensure consumers' right and ability to participate in treatment decisions, health care professionals should:
Provide patients with easily understood information and opportunity to decide among treatment options consistent with the informed consent process. Specifically,
Discuss all treatment options with a patient in a culturally competent manner, including the option of no treatment at all. . . .
Discuss all risks, benefits, and consequences to treatment or nontreatment.
Give patients the opportunity to refuse treatment. . .
Abide by the decisions made by their patients . . .  consistent with the informed consent process.?
Office of Personnel Management HIPAA Consumer Rights and Responsibilities. Appendix A. Consumer bill of rights and responsibilities. Chapter four:  Participation in treatment decisions.

"A hospital must protect and promote each patient's rights. . . . The patient's rights include . . . being able to . . . refuse treatment. . . . The patient has the right to be free from all forms of abuse or harassment"

Department of Health and Human Services. Chapter IV -- Centers for medicare & medicaid services, Department of Health and Human Services: Part 482--Conditions for participation for hospitals. In: National Archives and Records Administration; 2005.

If we are ever going to see change, we have to start forcing recognition of what this really is and move beyond the "he wasn't nice to me, and he made me feel bad" framing in the same way consciousness needed to be changed about domestic violence and sexual harassment in the workplace. Of course, problem is, the doula can't do it and the woman isn't likely to do it given the psychology of it all and the practical issue of the time and energy it would take. [Editor's note - maybe the doula from the birth can "doula" the process of filing a complaint.]



This Web page is referenced from another page containing related information about Transfer of Care - Transport

 




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